Are you considering enquiring? Please note: All courses listed are paid courses, though many providers offer flexible payment plans. Speak to a course advisor to find out more by making an enquiry today.
Course overview
The Level 2 Diploma in Introduction to Business is tailored to learners with limited experience who are keen to develop a solid understanding of business for their careers. This course will help you to build a strong foundation of key skills and knowledge to succeed in entry level roles while building up knowledge of other areas and responsibilities within the global supply chain.
Job outcomes
- Customer Service Assistant
- Administrator
- Business Support Assistant
- Office Assistant
- Operations Assistant
Study method
- Online
- Blended
- In-class
Awards

coursesonline.co.uk customers are now eligible to apply for an XO Student Discount Card.
Enrol in a course today to unlock exclusive deals.
Duration study load
Students are provided with 12 months of support to complete their course. However, as the course is self-paced, the average completion time is typically 6-10 months.
Additionally, students have the flexibility to pause their studies or extend their course duration if needed.
Pathways
- Level 3 Diploma in Introduction to Business Management
- Level 5 Diploma in Business Management
- Level 6 Diploma in Strategic Business Management
- Level 7 Diploma in Senior Strategic Business Management
Course features
- Gain access to a customised learning platform
- Unlimited first-class materials
- Self-assessments available online that shows the results immediately
- Able to take and retake the practise self-tests as many times as you like
- Assigned a Student Support Liaison, who will handle all enquiries and act as your personal mentor upon enrolment
ELCAS funding
If you’ve had a career in the Armed Forces, you will already have a wealth of valuable skills that employers are looking for in their candidates. However, to progress your career outside of the military, you will need to certify these skills with industry-recognised qualifications, and Enhanced Learning Credits can help you to do this.
To be eligible to receive ELC payments, you must have accrued at least six years of military service. You can earn up to three credits, the value of which will depend on the length of your service. Your credits will cover 80% of your course fees, with the remaining 20% being funded by yourself.
Institute of Supply Chain Management is an approved Enhanced Learning Credits (ELC) provider and a signatory of the Armed Forces Covenant.
Our ELC provider number is 9651.
Who's it for?
The IoSCM Level 2 Diploma in Introduction to Business is designed for learners who have limited experience in a business environment and want to expand their knowledge. It is also the perfect choice for individuals who are seeking to certify their skills.
The core unit, Introduction to Business Fundamentals, provides you with a great foundation-level understanding of the core functions and purposes within modern business operations, while the optional units enable you to tailor your globally recognised qualification to match your individual learning objectives.
Delivery
When studying with IoSCM, you will have access to the online learning platform and learning resource centre. The IoSCM learning platform provides you with all your course content, unit information and the option to interact with other learners studying the same course as you. The learning resource centre includes a huge library of resources for you to utilise which will support you throughout your learning.
All courses are studied through online and supported by distance learning, so you can work through your course online at your own pace and utilise the support from the support and education teams as and when required.
Subjects
To achieve the Level 2 Diploma you need to complete a minimum of 40 credits. Every unit has a credit value assigned to it. Your core unit, Introduction to Business Fundamentals, provides 8 of the credits you need. This means you can select units from the extensive list below to provide you with the remaining 32 credits required to achieve your qualification.
By choosing units that will benefit your current role and develop your skills to the next level, you will have the best possible foundation for success in your career.
10 Unit Credit Values
The Introduction to Warehousing and Inventory Processes core unit provides learners with an understanding of the purpose and characteristics of inventory and the importance of inventory control for an organisation. Warehouses are an integral part of the wider supply chain and their efficiency and effectiveness contribute to an organisation’s profitability and competitive advantage. This study unit covers the processes, activities, equipment, and legislation applicable to a typical warehouse operation. Indicative content includes:
- Inventory, its purpose, and the importance of inventory control
- Goods receiving, verification and storage processes
- Warehouse operation activities
- The use of manual handling equipment
- H&S legislation and regulations applicable to a warehouse operation
10 Unit Credit Values
The Introduction to Supply Chain unit will provide an understanding of the foundations and principles of Supply Chain Operations. By exploring the purpose, roles, and responsibilities found within the supply chain, the requirement for effective communication and potential barriers and risks associated with the operation of a supply chain. Upon completion of the unit learners will have the knowledge of:
- The characteristics of a Supply Chain
- The different functions, and their purpose, in a supply chain
- Relationships between the links of a Supply Chain
- The importance of communication in a Supply Chain
5 Unit Credit Values
This unit will allow the learner to develop their understanding of essential business principles, methods, and procedures.
- Identification and the safe management of key resources
- Cost accounting in business
10 Unit Credit Values
This unit will allow the learner to obtain an understanding of the foundations and principles of Procurement. Indicative content will cover:
- Key features of the procurement and purchasing function
- Different stages of the purchasing process
- Gain an understanding of the supply market
- Contracting in Purchasing
- The importance of monitoring supplier performance
10 Unit Credit Values
This unit will allow the learner to obtain an understanding of the foundations and principles of Procurement. Indicative content will cover:
- Key features of the procurement and purchasing function
- Different stages of the purchasing process
- Gain an understanding of the supply market
- Contracting in Purchasing
- The importance of monitoring supplier performance
10 Unit Credit Values
This unit will allow the learner to obtain an understanding of the foundations and principles of Warehouse and Inventory. The unit content will cover:
- Description of inventory, its purpose, and the importance of inventory control
- Goods receiving, verification and storage processes
- Warehouse operation activities
- The use of Manual Handling Equipment
- Understanding the employer’s and employee’s responsibilities for Health and Safety (H&S) within the workplace
- H&S legislation and regulations applicable to a warehouse operation
About Institute of Supply Chain Management
Bringing together a dynamic mix of world-class study materials, expert knowledge and a sound understanding of today’s industry demands, IoSCM is actively creating the most impressive talent throughout the UK, Europe, Middle-East and Asia by training them to our exceptional standards.
As the first institute to represent the wider supply chain, we’re trusted by some of the world’s largest corporations to train and educate their workforce. IoSCM understands the industry and the need for highly-skilled, qualified professionals which is why we developed sector specific qualifications that will help upskill employees, evolve businesses and enhance careers.
Our success is a result of our dedication to education and training. We believe in giving every student much more than just a qualification, we provide the opportunity to grow, learn and progress as a professional with our unrivalled support network.