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Course overview
Six Sigma is a set of techniques and tools for process improvement. It was introduced by engineer Bill Smith while working at Motorola in 1986. Jack Welch made it central to his business strategy at General Electric in 1995. Today it is used in many industrial sectors.
Six Sigma seeks to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization, who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has specific value targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase customer satisfaction, and increase profits.
This certification course will prepare you to successfully lead and execute Lean Six Sigma projects, perform Six Sigma analysis, and use the D.M.A.I.C (Define Measure Analyze Improve Control) methodology.
It is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week.
What you'll learn
- Become a key stakeholder in leading, and implementing lean six sigma projects in your organization to Black Belt level
- Understand Six Sigma and DMAIC Methodology to Black Belt level
- Describe how to identify an improvement project in the Define phase to Black Belt level
- Explain how to measure process and product in the Measure phase to Black Belt level
- Perform data analysis and hypothesis testing in the Analyze phase to Black Belt level
- Identify the possible improvement actions for the performance of variations in the Improve phase to Black Belt level
- Define efficient operating levels for inputs and outputs in the Control phase to Black Belt level
- Identify the voice of customers, their requirements and needs
- Understand their role in the success deployment
- Understand how to develop a strategy for Six Sigma approach
- Apply the DMAIC process to business issues to Black Belt level
Recognition
Study method
- Online
- Blended
- In-class
Awards
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Duration study load
- Total duration: 145 hours
- 12 months access to course material
Course features
- Video based course material: Fully narrated by the tutor, this includes hundreds of illustrations, graphics, charts, diagrams, and added animations to illustrate learning concepts.
- Study e-book: Certified Lean Six Sigma Black Belt eBook
- DMAIC case studies: We have developed illustrated PDF case studies covering one topic from each DMAIC phase to help solidify your knowledge of the six sigma methodology.
- Video based project case study: This is a narrated case study focusing on the application of DMAIC tools and concepts in a commercial setting.
Assessment
- Interactive knowledge checks: As the name suggests, these are interactive knowledge checks – using drag and drop functionality. It’s a fun and easy way to help you grasp DMAIC.
- Interactive DMAIC simulation: This is an animated and narrated simulation of a six sigma project. You are prompted to choose the correct course of action throughout your project journey.
- Interactive quizzes: Test your knowledge after each DMAIC phase with this multiple choice set of quizzes.
- Practice test papers: These downloadable practice test papers will help prepare you for the final exam.
- IASSC online practice test: Developed by the IASSC, this will better help to prepare you for the final exam.
- IASSC Exam: The exam fee is covered in the course price.
- Exam insurance included: Fail the first attempt, get a second resit as part of this course
The IASSC Certified Lean Six Sigma Black Belt exam is a 150-question, closed book, proctored exam with a 4-hour allotted time. Some forms of this exam may also include up to an additional 15 non-graded questions. The exam contains approximately 30 multiple-choice and true/false questions from each major section of the IASSC Lean Six Sigma Black Belt Body of Knowledge.
In order to achieve the professional designation of IASSC Certified Black Belt (IASSC-CBB™) from the International Association for Six Sigma Certification, candidates must sit for the IASSC Certified Lean Six Sigma Black Belt Exam and achieve a minimum score of 70%.
- Exam fee paid for/included to sit the official IASSC exam and get certification from the IASSC
- Exam retake in the event you fail the exam on the first attempt
- Official exam can be sat at home or in the office
- Upon successful completion of the final exam, you will receive a certification from the IASSC confirming you are fully Six Sigma Black Belt certified
Who's it for?
Lean Six Sigma Black Belt is most beneficial for organizations that encourage employees to take up Quality projects and ensure efficiency in all business/industry processes. This certification is most suited for:
- Quality and Process Managers, System Managers, Analysts, Auditors, Engineers and Executives who need to have a thorough understanding of Six Sigma to a Black Belt level. As part of your job role, you may also require the application of Six Sigma in process/quality improvements.
- Production Managers, Production Supervisors, and Customer Service Managers
- People wanting a thorough understanding of Six Sigma thinking and techniques
- Consultants who want to incorporate Six Sigma Black Belt into their service offerings
- Professionals working in the support functions like Finance, Purchase, Sales, Marketing, Training, Recruitment, Operations, IT-Support, Travel, etc.
Subjects
- DEFINE – Phase Intro
- 1.00 DEFINE – Course Structure
- 1.01 DEFINE – Introduction to Six Sigma
- 1.02 DEFINE – Steps & Tools
- 1.03 DEFINE – The Cost of Poor Quality
- 1.04 DEFINE – Six Sigma Metrics
- 1.05 DEFINE – Lean
- 1.06 DEFINE – Project Charter
- 1.07 DEFINE – Phase Summary
- 1.08 DEFINE – Case Study: Building a Business Case
- 1.10 DEFINE – Case Study: Pareto Chart Applications
- 1.11 DEFINE – Knowledge Check 1 (4 tasks)
- 1.13 DEFINE – Knowledge Check 2 (4 tasks)
- 1.12 DEFINE – Knowledge Check 3 (1 task)
- 1.14 DEFINE – Knowledge Check 4 (1 task)
- 1.15 DEFINE – Quiz
- MEASURE – Phase Intro
- 2.00 MEASURE – Course Structure
- 2.01 MEASURE – Process Mapping Overview
- 2.02 MEASURE – Types of Process Map
- 2.03 MEASURE – Inputs to the Process
- 2.04 MEASURE – Cause & Effect Diagrams
- 2.05 MEASURE – X-Y Matrix
- 2.06 MEASURE – FMEA
- 2.07 MEASURE – Basic Statistics – Part 1
- 2.08 MEASURE – Basic Statistics – Part 2
- 2.09 MEASURE – Graphs
- 2.10 MEASURE – Measurement Systems Analysis (MSA) Overview
- 2.11 MEASURE – Measurement Systems Analysis – Continuous Data
- 2.12 MEASURE – Measurement Systems Analysis – Quantitative Data
- 2.13 MEASURE – Stability
- 2.14 MEASURE – Capability Analysis
- 2.14 (a) MEASURE – Calculating Capability Statistics (by Tamela Serensits – Master of Applied Statistics M.A.S)
- 2.15 MEASURE – Capability Analysis – Non-Normal Data
- 2.16 MEASURE – Phase Summary
- 2.17 MEASURE – Case Study: Measurement System Analysis
- 2.18 MEASURE – Knowledge Check 1 (4 tasks)
- 2.20 MEASURE – Knowledge Check 2 (4 tasks)
- 2.19 MEASURE – Knowledge Check 3 (1 task)
- 2.21 MEASURE – Knowledge Check 4 (1 task)
- 2.22 MEASURE – Quiz
- ANALYSE – Phase Intro
- 3.00 ANALYSE – Course Structure
- 3.01 ANALYSE – Overview
- 3.02 ANALYSE – Multi-vari Analysis
- 3.03 ANALYSE – Classes of Distributions
- 3.04 ANALYSE – Hypothesis Testing
- 3.05 ANALYSE – Sample Variance & Population Variance
- 3.06 ANALYSE – Continuous Output Data – Comparing Two Samples
- 3.07 ANALYSE – Continuous Output Data – Comparing More than Two Samples
- 3.08 ANALYSE – Continuous Output Data – Testing a Sample Against a Standard
- 3.09 ANALYSE – Tests for Non-Continuous Output Data
- 3.10 ANALYSE – Test for Equal Variance
- 3.11 ANALYSE – Phase Summary
- 3.12 ANALYSE – Case Study: The Box Plot
- 3.13 ANALYSE – Knowledge Check 1 (4 tasks)
- 3.15 ANALYSE – Knowledge Check 2 (4 tasks)
- 3.14 ANALYSE – Knowledge Check 3 (1 task)
- 3.16 ANALYSE – Knowledge Check 4 (1 task)
- 3.17 ANALYSE – Quiz
- IMPROVE – Phase Intro
- 4.00 IMPROVE – Course Structure
- 4.01 IMPROVE – Regression Analysis
- 4.02 IMPROVE – Multiple Regression
- 4.03 IMPROVE – Design of Experiments
- 4.04 IMPROVE – Full and Fractional Factorials
- 4.05 IMPROVE – Concept Generation
- 4.06 IMPROVE – Implementation
- 4.07 IMPROVE – Phase Summary
- 4.08 IMPROVE – Case Study: Regression Analysis
- 4.09 IMPROVE – Knowledge Check 1 (4 tasks)
- 4.11 IMPROVE – Knowledge Check 2 (4 tasks)
- 4.10 IMPROVE – Knowledge Check 3 (1 task)
- 4.12 IMPROVE – Knowledge Check 4 (1 task)
- 4.13 IMPROVE – Quiz
- CONTROL – Phase Intro
- 5.00 CONTROL – Course Structure and Overview
- 5.01 CONTROL – Final Capability, Lean Controls
- 5.02 CONTROL – Control Plans
- 5.03 CONTROL – Center Line & Control Limit Calculation, Control Plans
- 5.04 CONTROL – Phase Summary
- 5.05 CONTROL – Case Study: The Control Plan
- 5.06 CONTROL – Knowledge Check 1 (4 tasks)
- 5.08 CONTROL – Knowledge Check 2 (4 tasks)
- 5.07 CONTROL – Knowledge Check 3 (1 task)
- 5.09 CONTROL – Knowledge Check 4 (1 task)
- 5.10 CONTROL – Quiz
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