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Course overview
Negotiation can help you achieve aims and solve problems. It is about reaching win-win solutions, where all parties feel the outcome is fair.
This course will help you understand the process of negotiation – how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics.
It will give you the confidence to be a successful negotiator. You will also have the opportunity to practise your new skills with video feedback.
Course fees:
- £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
- £654 plus VAT standard price (applies to all other organisations)
What you'll learn
The course will give you the confidence and skills to be able to plan and implement a successful negotiation.
You will be able to recognise manipulative tactics, and deal with them, and you will be better able to find creative solutions that lead to a win-win outcome.
Study method
- In-class
- Online
- Blended
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Duration study load
- 1 day
Who's it for?
The course is designed for anyone whose work involves negotiation or persuasion – with individuals or in groups.
The centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.
We also offer bespoke group training for 3-12 individuals from one organisation. If you would like to explore this option, please get in touch for a quote.
Subjects
- know yourself and your preferred negotiation style
- being clear about your aims, setting objectives
- finding out as much as you can about the other party’s needs and aspirations
- developing a strategy for success
- framing
- establishing a productive environment
- your negotiating team and their roles
- opening a negotiation
- five top tips for negotiators
- recognising and dealing with ‘underhand’ tactics and manipulation
- finding imaginative solutions rather than beating the other party into the ground
- assertiveness – how to be assertive, but not aggressive, in negotiations
- questioning skills
- listening skills
- summarising and synthesising skills
About Itec Skills and Employment
Itec has been a leading provider of work-based learning programmes for 40 years. As part of the ongoing strategy to place our people at the centre of the business and preserve the company as an independent organisation, Itec Training Solutions Holdings Limited became an employee-owned company in February 2019. We are proud to be the first Welsh independent training provider to become employee-owned, with 100% of the business now owned by our employee-owners.
We are one of the largest and most vocationally diverse work-based learning providers. In Wales holding Welsh Government contracts to deliver Apprenticeships and Jobs Growth Wales Plus (JGW+). In England we hold ESFA contracts to deliver Apprenticeships.
In 2014, we acquired The Centre for Strategy and Communication to support the strategic goal to diversify the business, offering commercial training to individuals and employers throughout the UK and worldwide. In 2021 we merged our Company’s (Itec Training Solutions Limited and Centre for Strategy and Communication), this merger was to enable the business to align and strengthen our brand.
Every day we transform people’s lives by helping them believe in themselves, become more motivated, helping them find employment, progress their careers, acquire new qualifications and skills, or set up in business. We support high-growth organisations to innovate and grow. Helping organisations in the private, public, and charity sectors to support priority and high-growth sectors to achieve their outcomes.
Our ethos is simple. We help individuals start and progress their careers by matching their skills with those of local employers. We ensure our programmes are meaningful, effective, valued, and sustainable to both individuals and employers.
We also offer Deep Dive Webinars on the Worker Protection Act 2024 and Employment Law Changes 2024. Please do enquire about dates and pricing.
