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Course overview
The industry standard course in UX research
Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.
Why take this user research course:
- Gain the most in-demand skills* and boost your career in a thriving industry.
- Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.
- Become an insights expert. Translate findings into actionable insights and communicate them with conviction.
- Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.
- Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.
*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).
Job outcomes
User Researcher
What you'll learn
- UX professionals
- Aspiring UX researchers
Recognition
Study method
- Online
- Blended
- In-class
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Duration study load
- 16 weeks
- 3 hours per week
Entry requirements
Students are admitted on a case-by-case basis after a consultation with one of our Education Advisors. Key factors we’ll discuss with you include:
1. Background
You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.
2. Commitment
You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you every step of the way but success will come as a result of your own diligence.
3. English language
You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.
Course features
- Intensive education. Self-paced learning with a structured curriculum that includes bite-sized video lessons, text and audio resources.
- Learn-by-doing. Hands-on projects to help you practise what you’ve learned.
- Expert guidance. Get mentored by experienced user and UX research professionals, and enjoy day-to-day support from our course tutors.
- Learning assessment. Earn your qualification via an online exam.
- Resume prep sessions held monthly to ensure you stand out to employers.
- A university credit-rated certification that recognises your new skills.
Who's it for?
This course is for anybody looking to build their skills and advance their career with UX research.
- UX designers seeking to enhance their user research skills
- UX researchers looking for a formal qualification that validates their expertise
- Researchers or social scientists considering a career in UX
- Product managers/owners who need research skills to succeed in their roles
- Anyone who enjoys interacting with users, seeking a meaningful UX research career
FAQ
What is user research?
The objective of user experience design is to create products and services that users will feel good about using. But how do we know what users want? How can we empathise with them or understand their goals and objectives while also knowing which problems they want our products to solve? That’s where user research comes in.
User research is the process of researching a product or service’s current or potential users. User research helps UX designers understand their users so that the products they create are more likely to satisfy them while meeting business objectives.
Do I need design or coding experience?
No, you don’t need any design or coding experience. Bring an open mind and aptitude to learn.
Is the course recognised?
The UK higher education system is internationally renowned for its excellent standards. Our courses are all credit-rated by Glasgow Caledonian University, a highly-rated UK university. The Professional Certificate in User Research is allocated 15 credits at Level 7 on the Scottish Credit and Qualifications Framework. For your country, there will be an equivalent award in the relevant educational system.
Subjects
Understand the role of a UX researcher. Explore the types, methods and ethics of research.
Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.
Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.
Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.
Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.
Learn to design, conduct and analyse online surveys, A/B tests and more.
Build a professional portfolio to showcase your research expertise.
About UX Design Institute
Our mission
Our mission is to offer a world-class education to the next generation of UX professionals and leaders.
Setting the standard
We want to set the standard in UX education globally. We aim to provide professionals and employers with a tangible, straightforward and objective measure by which to assess and prove UX skills and knowledge. Our courses are overseen by an Industry Advisory Council to ensure relevance. And we’ve partnered with Glasgow Caledonian University to make sure they meet the highest educational standards.
Achieving your goals
UX designers are in great demand. Our education and certification programmes are designed to launch your career as a top-class UX designer. We’ll equip you with the essential skills you need to learn, grow and succeed.
UX is for everyone
The future deserves world-class UX design and you deserve a world-class career. We want to make quality UX design education accessible and affordable to everyone. We want to bridge the global skills gap in UX design, and to provide a career pathway for UX designers.
